FAQWhat payment methods do you accept? TOP
We accept Visa, MasterCard, Discover and American Express credit cards via PayPal. How much is shipping? TOP
Shipping is a $5.00 flat rate. You will receive a confirmation email after your order. Orders are packed very carefully in a padded envelope and will be sent out via USPS First Class Mail or USPS international airmail, unless otherwise requested. We insure and track (tracking for US only) every shipment at no additional cost for you. Please allow up to a week for your order to ship, as each piece is handmade to order (international orders will take longer). Please feel free to contact us with any further questions.
Please note: For international shipments, there may be duties and/or taxes imposed by the destination country upon delivery. Susi D. Jewelry is not made aware of if and when these charges may occur and is not responsible for them.
Orders over $150 will be sent out via FedEx at no additional charge (US only).
What tax rate are you charging? TOP
If you live in, or ship your order to California, we are required to charge you local tax on your purchase, which is currently 8.25%. How do you package? TOP
Each item comes safely packaged in a gift pouch. We ship most of our jewelry in padded envelopes, larger orders might be shipped in a box. What are precious and semi-precious stones? TOP
Traditionally, gemstones (those used for jewelry) have been divided into precious and semi-precious categories. Gems were deemed "precious" largely based on a history of ecclesiastical, devotional or ceremonial use, as well as rarity. The four "cardinal" precious gems are diamond, ruby, sapphire and emerald.
Semi-precious stones are pretty much everything else. There are more than 130 species of minerals that have been cut into gems, with 50 species in common use. Strictly speaking, such gems as pearls, coral, ivory, jet, amber and mother of pearl are not "stone" at all, but are considered semi-precious for purposes of jewelry making. What is .925 sterling silver? TOP
Sterling Silver is .925 fine silver, or stated another way, 92.5% Silver and 7.5% alloy. The small amount of alloy added Sterling Silver makes the Silver more durable. Sterling Silver is typically marked "Sterling" or .925 and abbreviated as S/S. What is fine silver? TOP
Fine silver, by definition contains at least 99.9% silver. What is gold-filled? TOP
Gold filled means that an item has a layer of gold bonded on the outside of another metal called the base metal. The process used, and the base metal, may vary. With the outside of the item beeing pure gold, only pure gold will touch your skin. The bond is permanent and will not wear off. What is gold vermeil? TOP
(Vehr-MAY) Vermeil is a gold-plating process which was developed in France in the mid-1700s. Vermeil refers to an overplating of gold onto silver using a safe electrolytic process. What is a Shell Pearl? TOP
Shell pearls are made from the lining of South Seas pearl's mollusks (mother of pearl) and luster and weight of the most prized south sea pearls!
It is very hard to tell the difference between a south sea pearl and a south sea shell pearl. The give-a-way is the lack of a gritty texture. South Sea Shell Pearls are smoother than South Sea pearls. This is because they are created in a lab so the environment is cleaner than a lake or ocean.
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